Privacy Policy

Last updated: March 28, 2026

1. Introduction

Sentix Labs Inc. ("we", "us", "our") operates ChartCage. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. We are committed to protecting your privacy and complying with applicable data protection regulations, including the GDPR.

2. Information We Collect

Account Information: When you sign up, we collect your name, email address, and profile image through your OAuth provider (Google).

Usage Data: We collect information about how you use ChartCage, including trading sessions, practice data, and performance metrics.

Payment Information: Payment processing is handled by Stripe. We do not store your credit card details. Stripe's privacy policy governs your payment data.

Technical Data: We may collect IP addresses, browser type, device information, and cookies for service improvement and security.

3. How We Use Your Information

We use your information to:

  • Provide, maintain, and improve ChartCage
  • Process subscriptions and payments
  • Generate AI-powered trading insights from your practice data
  • Send transactional emails (trial reminders, subscription updates)
  • Respond to support requests
  • Detect and prevent fraud or abuse

4. Data Sharing

We do not sell your personal data. We share data only with service providers necessary to operate ChartCage: Stripe (payments), Google (authentication), Anthropic (AI analysis of anonymized trade data), and Resend (email delivery). Each provider is bound by their own privacy policies and data processing agreements.

5. Data Retention

We retain your account and trading data for as long as your account is active. If you delete your account, we will delete your personal data within 30 days, except where retention is required by law. Anonymized, aggregated data may be retained for analytics purposes.

6. Your Rights (GDPR)

If you are in the EEA, you have the right to:

  • Access your personal data
  • Rectify inaccurate data
  • Request deletion of your data
  • Restrict or object to processing
  • Data portability
  • Withdraw consent at any time

To exercise these rights, email us at [email protected].

7. Cookies

We use essential cookies for authentication and session management. We do not use advertising or third-party tracking cookies. You can disable cookies in your browser, but this may affect functionality.

8. Security

We implement industry-standard security measures including encryption in transit (TLS), secure authentication (OAuth 2.0), and regular security reviews. However, no method of transmission over the internet is 100% secure.

9. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes via email or a notice on the Service. Your continued use after changes constitutes acceptance.

10. Contact

For privacy-related inquiries, contact us at [email protected].